Family Locator shows your family on one shared live map. This page explains what that means in practice: what we collect, where it is kept, who can see it and how to delete it.
Getting started takes one step: you choose a display name. The app sets up your account automatically, with a private code that stays in your phone's secure storage. There is no password to remember, and we don't need your phone number, your email or your real name.
If you like, you can sign in with Google or Apple, so your groups are safe even if you lose your phone or delete the app. It is your choice and never required to use the app. Signing in tells us the email address on that Google or Apple account, which we store encrypted. We use it for two things only: to find your groups again if you sign in on a new phone, and, if you contact us for help, to find your account so we can look into the problem. We do not use it to send you anything you did not ask for, and it is never shown to anyone else in your groups. If you use "Sign in with Apple" and choose to hide your email, we store the private relay address Apple gives us instead of your real one.
That is all. We don't ask for your real name or your phone number. Your display name can be anything you like.
Only the members of a group you've explicitly joined, using a code you or they shared. There is no public directory and no way for a stranger to find you.
Your location is never sold, rented or shared with data brokers or advertisers. Not in any form, not ever. This is a core reason the app exists: to be a family locator that doesn't feel like being tracked.
Names, locations, place names and addresses are encrypted in our database (AES-256). Even a copy of the database could not be read without a separate key, which is never kept with it.
Our servers are in Germany, and the team behind the app is in Türkiye. That means your data travels from Türkiye to Germany, so the law asks for your clear agreement. We ask for it separately during setup, on its own, instead of hiding it in a general "I agree to everything" box.
Live location (where you are right now) is kept only as long as it's current. Location history (the route a person walked or drove) is kept for 30 days in a new group, and then automatically deleted. A group's owner or an admin can change that at any time to 7 days, 24 hours or off, and choosing off deletes what was stored. Groups created before 24 September 2026 keep whatever they were already set to, which for most is off.
Your route is kept for your family, not for us. Only the members of your group can see it. It is encrypted in our database, it is never sold or shared with anyone, and it is deleted on schedule, or at once if your group turns history off or you delete your account. We only look into it when something needs fixing, and the tools we use for that show times and distances, never the places you went.
We use Google Firebase and Mixpanel to see when the app crashes and to count things like how many people finish setting up, so we know what to fix and what to build next.
These never receive your location, your display name, the names of your places or your group's invite code. What they receive is things like "someone finished setup" or "the map screen was opened", never who did it or where they were. A crash report may include the phone's model and what the app was doing right before it crashed, so we can reproduce the problem.
To fix problems quickly, for example a position or an alert that arrived late, the app keeps a short technical log on your phone and sends it to our server. It records only how the app and the phone behaved, for example "no internet", "GPS reading taken, accurate to 12 metres" or "report sent", and the time of each line.
It never contains your location, your name, your email address, or the names of your places. The app removes anything that looks like a map coordinate, an email address or a login code before a line is written, and our server removes it again when the log arrives. The log is read only by the people who build this app, to fix problems. Because a problem is often reported weeks after it happened, it is kept for 3 months and then deleted automatically, and at once if you delete your account.
Optional paid features are paid through the Apple App Store or Google Play. We never see or store your card or payment details: Apple or Google handle the payment, and RevenueCat, the service we use for subscriptions, only tells us whether a subscription is active.
Family Locator is not a safety, security, medical or emergency service, and must never be relied on as one. If someone is in danger, call your local emergency number: 112 across Türkiye and the EU, 911 in the US and Canada and different elsewhere. Do that first, and do it even if you have also used the SOS button in this app.
The SOS button sends a notification to the other members of your group. It does not contact the police, ambulance, fire service or any other authority, and nobody is monitoring it on our side. Whether help arrives depends entirely on whether a person in your group sees the notification and acts on it.
Locations, alerts and notifications depend on things outside our control: GPS accuracy, mobile and internet coverage, battery level, whether the phone is switched on, the settings a person has chosen and delivery by Apple's and Google's notification services. Any of them can delay a message, deliver it in the wrong order or not deliver it at all. A location shown in the app may be out of date or wrong. Never treat the absence of an alert as confirmation that someone is safe.
Family Locator is for people who have chosen to see each other on a map. Before you invite someone, make sure they know the group will see their location and that they agree. Anyone can pause sharing or leave a group at any time, and the group can see when someone has paused. For a child or anyone else you are legally responsible for, you must have the authority to agree on their behalf.
Using the app to follow someone who has not agreed may be against the law where you live. If you do that, it is your responsibility, and you agree to cover any claim brought against us because of it.
You must be old enough to agree to this under the law of your country, and you must not use the app if we have previously told you not to.
We provide the app "as is" and "as available". To the fullest extent permitted by law, we make no warranty that it will be uninterrupted, timely, accurate or error-free, or that it will meet your requirements.
Like any app, Family Locator can have problems. It may have bugs, crash or close itself, or show a location that is old or wrong. Our servers may be down for maintenance or for a reason we did not plan. An update from us, from Apple or from Google may affect it, and your phone may pause it in the background to save battery. These things can happen without warning. We work to fix them quickly.
We may also change, suspend or discontinue any part of the app, including free features, or stop offering it altogether, at any time.
Please keep another way of reaching the people you care about. This app is a convenience for everyday life: seeing that someone got home or is on their way. It is not a lifeline, and it is not a substitute for calling someone, or for calling the emergency services.
To the fullest extent permitted by applicable law, and except where the law does not allow such limits, we are not liable for any indirect, incidental, special or consequential loss, or for any loss of data, profit or opportunity, arising from your use of or inability to use the app, including any failure, delay or inaccuracy of a location, notification or SOS alert.
Where liability cannot lawfully be excluded, our total liability to you is limited to the amount you paid us for the app in the twelve months before the event that gave rise to the claim.
Nothing in this page limits or excludes anything that cannot lawfully be limited or excluded, including liability for death or personal injury caused by our negligence, for fraud and any right you have as a consumer under Turkish consumer protection law or the law of your own country. Your statutory rights are not affected. Likewise, nothing here reduces our obligations to you as a data controller under KVKK or the GDPR. Those duties are set by law and we do not attempt to contract out of them.
These terms are governed by the laws of the Republic of Türkiye, except where the law of the country you live in gives you the right to bring a claim there instead, which it may if you are a consumer.
We may update this policy from time to time. The current version is always on this page.
Questions about this policy or your data: info@koddit.com